topic Cameras randomly record...or not... in Arlo

Cameras randomly record...or not...

aggie8387 — Thu, 21 Jun 2018 15:35:46 GMT

Two problems....

I have two base stations and five cameras. There are times when BOTH stations are disarmed, but one or more cameras record anyway. Cannot figure out why. This is a very recent phenomenon.

We use the geofencing option to arm to record when we BOTH are not home. We leave at separate times each morning. One base station knows my wife is still at home after I have left, and does not record on motion. The other station is set up the same way, but the cameras connected to it record on motion anyway. This has been a problem for a long time.

Any ideas for fixing either of these?

Re: Cameras randomly record...or not...

Streak2 — Thu, 21 Jun 2018 20:32:07 GMT

New base station firmware released last night. See here, Make sure you have version 1.10.0.7_21310.

https://community.netgear.com/t5/Firmware-Release-Notes/Release-Notes-Arlo-Pro-Base-station-Arlo-Wire-Free-Base-station/m-p/1594505

https://community.netgear.com/t5/Arlo-Stories/Firmware-Release-Scheduled-6-21-to-Address-IR-Rapid-Battery/m-p/1594219#M2277

Re: Cameras randomly record...or not...

aggie8387 — Fri, 22 Jun 2018 16:26:44 GMT

Confirmed. Both stations are up to date. Settings are identical for each one...they just have different cameras assigned to them.