topic Re: Why can't my wife set up her Arlo asccount once I give her access? in Arlo

Why can't my wife set up her Arlo asccount once I give her access?

Rshadoin — Thu, 24 May 2018 16:01:25 GMT

I entered my wife's email address.

She opens email and goes to login page.

She clicks Create Account and gets an error message.

jguerdat — Thu, 24 May 2018 18:11:41 GMT

What's the error message?

Rshadoin — Thu, 24 May 2018 19:19:12 GMT

I attached a picture in the OP.

Here’s another one

jguerdat — Thu, 24 May 2018 23:38:35 GMT

Can't help at my pitiful level. Contact support and keep on them, daily if necessary.

JamesC — Fri, 25 May 2018 15:56:39 GMT

Rshadoin,

What device is she using that experiences this error? Does she see the same behavior if trying from a different device?

JamesC