topic Re: Arlo 4 HD Wireless Camera System in Arlo

Pink Image when live streaming/recording

JMickey — Mon, 26 Sep 2016 22:29:40 GMT

I recently bought the arlo wireless system (August 2016 - 4 cameras). When setting up my last camera, I see that the image, whether live or recorded, is pink. Why am I having trouble on one camera and how do I fix it? I have already opened the battery cover, removed the batteries, put the batteries back in, removed the device and then added it again AND rebooted the entire system. What is going on?????

Re: Pink Image when live streaming/recording

TomMac — Thu, 22 Sep 2016 15:35:26 GMT

contact Netgear re the camera

Re: Arlo 4 HD Wireless Camera System

JamesC — Thu, 22 Sep 2016 15:35:47 GMT

JMickey,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC