topic Re: solid amber light on the base for the cameras in Arlo

solid amber light on the base for the cameras

Hitch — Mon, 09 Oct 2017 17:52:07 GMT

I have a solid amber light on the base for the camers, it tells me I am offline, but the power & Internet lights are green.
I have tried reset several times by holding in reset button for over 30 seconds, I've tried re syncing the cameras, neither have worked ?
What next ?

Re: VMB3000

Hitch — Sat, 07 Oct 2017 18:18:44 GMT

Even tho I have a solid green Internet light on the base, it still tells me my cameras are offline ??

Re: VMB3000

jguerdat — Sat, 07 Oct 2017 19:42:14 GMT

A solid amber Camera LED means the base needs to be claimed. Use the Add Device button on the Devices tab to add the base.

Re: VMB3000

OYELAMI — Sun, 08 Oct 2017 13:55:58 GMT

The base connection of my camera turns amber instead of solid green and I am unable to connect my camera.

Re: VMB3000

jguerdat — Sun, 08 Oct 2017 13:59:11 GMT

If you mean that the Camera LED is solid amber, try using the Add Device button on the Devices tab to claim the base.

Re: solid amber light on the base for the cameras

marksweetman — Sat, 20 Jan 2018 01:00:58 GMT

I have the same issue. What is the solution?????

Re: solid amber light on the base for the cameras

jguerdat — Sat, 20 Jan 2018 01:35:01 GMT

Read the thread and try the suggestions already made. As stated in the post just above yours, use the Add Device button on the Devices tab and claim the base. Resync the cameras.

Re: solid amber light on the base for the cameras

PensionerPaul — Tue, 08 May 2018 08:32:29 GMT

I also had to remove the devices from the router. I think there was a very brief power cut that caused the base station to lose contact with the cameras. But after a factory reset, removing devices and adding devices back again, it worked fine.

Re: solid amber light on the base for the cameras

Arlord — Thu, 31 May 2018 22:58:58 GMT

my cameras were working 10 min ago. now my the camera light has turned amber... out of now where

says my base station is offline which it is not. and i cant see any of my cameras. ive had this system for 2 years.

Re: solid amber light on the base for the cameras

JamesC — Fri, 01 Jun 2018 18:54:56 GMT

Arlord,

Try rebooting your base station. Do you still see the same behavior?

JamesC

Re: solid amber light on the base for the cameras

Arlord — Fri, 01 Jun 2018 19:12:13 GMT

yes. rebooted my router. base station 2x. tried to resync a camera nothing

i litterly watched it happen. i was struggling with the log in issue on the app and all of a sudden it worked on my iphone. i logged into my arlo on desk top and then boom... base station is offline message came on.