topic Second camera will not sync, amber light flashing in Arlo

Second camera will not sync, amber light flashing

snowflake16 — Mon, 26 Sep 2016 22:55:18 GMT

I just installed my 2 camera Arlo system and second camera will not sync. Camera is not registered under MY Device, so I cannot remove and re-sync. I need help.

Thanks

Re: Second camera will not sync, amber light flashing

TomMac — Thu, 15 Sep 2016 17:40:19 GMT

snowflake16 wrote:

I just installed my 2 camera Arlo system and second camera will not sync. Camera is not registered under MY Device, so I cannot remove and re-sync. I need help.

Thanks

Take the camera and remove the batteries.... then replace ( watch install for correctness , label just inside shows +/-.

Quickly push the sync button on BASE ( do not hold which is the most common mistake ), then after a few secs, push the button on the camera.

If the camera still fails and flashes amber, contact Support at top of page

Re: Second camera will not sync, amber light flashing

snowflake16 — Thu, 22 Sep 2016 00:44:16 GMT

Sorry for the late response.

After my inquiry, I was able to solve my problem with a previous note from the community.

I did re-sync the base and the camera and it worked.

The system has been working great since then.

TomMac wrote:
snowflake16 wrote:
I just installed my 2 camera Arlo system and second camera will not sync. Camera is not registered under MY Device, so I cannot remove and re-sync. I need help.
Thanks
Take the camera and remove the batteries.... then replace ( watch install for correctness , label just inside shows +/-.

Quickly push the sync button on BASE ( do not hold which is the most common mistake ), then after a few secs, push the button on the camera.

If the camera still fails and flashes amber, contact Support at top of page

Thank you

Re: Second camera will not sync, amber light flashing

AlanDean — Mon, 05 Dec 2016 22:24:18 GMT

Thank you! It worked