topic Arlo billing error in Arlo

Arlo billing error

ErylT — Wed, 02 May 2018 18:12:05 GMT

Hi,

The only phone number appears to be for technical support but I need to talk to somebody about billing. You took £19.47 from my bank on 1st April when I only pay £6.49 per month. Why have you taken three times as much as you should have done? When will you refund it? How do I get to speak to someone who deals with billing?

Thanks

Re: Arlo billing error

jguerdat — Wed, 02 May 2018 18:23:41 GMT

You still have to use the same support numbers listed here to talk to someone about billing.

Re: Arlo billing error

JamesC — Fri, 04 May 2018 16:39:03 GMT

ErylT,

What Arlo services are you subscribed to? Have you made any changes or added any additional services?

JamesC