topic Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. in Arlo https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561692#M52211 <P>Try to cehc k on your MODE if the base shows offline. If it is, that means it's the main station is offlibe that's why cameras are showing offline.&nbsp;</P> Tue, 01 May 2018 16:53:21 GMT Ysabel 2018-05-01T16:53:21Z My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561683#M52210 <P>My battery ran drained for a few weeks. I replaced them, now my arlo is offline. The cameras seem to be fine, I rebooted the base and synced the cameras. My arlo account is offline, so it couldn't detect my cameras. Do you have any solution to this if it happened to you before?</P> Tue, 01 May 2018 16:53:07 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561683#M52210 Raybab 2018-05-01T16:53:07Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561692#M52211 <P>Try to cehc k on your MODE if the base shows offline. If it is, that means it's the main station is offlibe that's why cameras are showing offline.&nbsp;</P> Tue, 01 May 2018 16:53:21 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561692#M52211 Ysabel 2018-05-01T16:53:21Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561700#M52213 <P>What are the LEDs on the base showing? If the Camera LED is solid amber, the base needs to be claimed again.</P> Tue, 01 May 2018 16:53:42 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561700#M52213 jguerdat 2018-05-01T16:53:42Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561701#M52214 <P>Yes, mode is offline. I rebooted the base a few times but still not working. It's taken me a couple of hours already and counting, I've run out of ideas so I turn to the community.</P> Tue, 01 May 2018 16:54:00 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561701#M52214 Raybab 2018-05-01T16:54:00Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561702#M52215 <P>Again, what are the LEDs on the base showing?</P> Tue, 01 May 2018 16:54:12 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561702#M52215 jguerdat 2018-05-01T16:54:12Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561704#M52216 <P>The camera led is solid green but internet led is off. Checked the ethernet cable and it's well connected to wifi router. Wirelesd internet is fine as I'm able to use it. Do you think its the arlo website or the ethernet connection to the base?</P> Tue, 01 May 2018 16:54:28 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561704#M52216 Raybab 2018-05-01T16:54:28Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561711#M52217 <P>jguerdat any solution for internet led on base not lighting?</P> Tue, 01 May 2018 16:54:52 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561711#M52217 Raybab 2018-05-01T16:54:52Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561718#M52218 <P>Here are the usual troubleshooting steps.</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/996/My-Arlo-base-station-is-offline-how-can-I-troubleshoot-it" target="_blank">https://kb.arlo.com/996/My-Arlo-base-station-is-offline-how-can-I-troubleshoot-it</A></P> <P>&nbsp;</P> <P>If the internet light is is off (ie. not amber or green) then maybe try and reset the base, step 8 in the instructions above and then reinstall from scratch.</P> Tue, 01 May 2018 16:55:05 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561718#M52218 Streak2 2018-05-01T16:55:05Z Re: My battery ran drained for a few weeks. I replaced them, now my arlo is offline. https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561967#M52222 <P>Just an FYI that may not apply here, I recently had a base station disconnected from the Internet, with the Internet LED being off. It turns out that I had it connected to a WiFi extender and the connection between the router and extender was the problem. After power cycling the base and extender with no success, I rebooted the router and everything started working properly.</P> <P>&nbsp;</P> <P>Have you tried rebooting your router?</P> Tue, 01 May 2018 16:55:41 GMT https://community.arlo.com/t5/Arlo/My-battery-ran-drained-for-a-few-weeks-I-replaced-them-now-my/m-p/1561967#M52222 jguerdat 2018-05-01T16:55:41Z