topic Re: Same Arlo camera on pro 2 station "device is offline * in Arlo

Same Arlo camera on pro 2 station "device is offline *

Labileaffect — Tue, 24 Apr 2018 00:17:38 GMT

Same. Original Arlo camera keeps returning to this state after I replace batteries daily. Think it's mostly the reset of the battery door but it chews through the batteries likely because it won't connect. Other 3 identical cameras and all my pro 2's operating without issue. Suggestions?

Re: Same Arlo camera on pro 2 station "device is offline *

jguerdat — Tue, 24 Apr 2018 12:40:05 GMT

Swap cameras around to see if the problem stays with the camera or the location. Then you'll know what needs fixing.

Re: Same Arlo camera on pro 2 station "device is offline *

Labileaffect — Thu, 10 May 2018 11:09:46 GMT

I tried several locations and each time I experienced the same problem by the next day and depleted batteries by half on average. Continues to be consistent in not working like the rest of the cameras.

I have removed and added each time I moved the camera.

I am open to suggestions

Re: Same Arlo camera on pro 2 station "device is offline *

jguerdat — Thu, 10 May 2018 12:22:33 GMT

I assume you mean that the same camera had the same problem? If so, open a case with support here. If it's a faulty camera, that's the only way to get it replaced.