topic Re: Netgear R8500 & Arlo Connectivity in Arlo

Netgear R8500 & Arlo Connectivity

beanybrooklyn — Wed, 28 Sep 2016 20:58:15 GMT

I have a new high-end Netgear X8 R8500 wireless router. Are their plans for Arlo to connect directly to other netgear wireless wouters (expecially the high-end ones) rather then having yet another seperate arlo wirless router?

Re: Netgear R8500 & Arlo Connectivity

jguerdat — Wed, 16 Dec 2015 23:08:57 GMT

Check out the new Arlo Q shown in various places on these pages. Perhaps that's what you're looking for?

Re: Netgear R8500 & Arlo Connectivity

beanybrooklyn — Wed, 16 Dec 2015 23:22:58 GMT

I like both cameras and have uses mainly for the Q when it is available. The question is do I need to have a second netgear router, the arlo netgear router which is an inferior one to thier top of the line model? It is a mess to have multiple wireless routers in a single apartment.

Consider this, I have a netgear R8500 as my main wirless router that is used by all our devices. Then I buy the Arlo cameras and add thier specific wirless router right next to my main wireless. The network stuff is messy as well as wifi channel conflicts, etc.

I can see Arlo using Netgear but not to take advantadge of thier own high-end router is, I hope, something that may be possible at some point.

Re: Netgear R8500 & Arlo Connectivity

jguerdat — Thu, 17 Dec 2015 13:51:53 GMT

I can only guess why the original Arlo requires its own access point - battery considerations? The Q, from the available documentation, doesn't reference a base station - here's a copy and past from the press release:

Designed to bring ultimate simplicity to smart home security, each AC-powered Arlo Q camera easily connects directly to any existing WiFi network.

Re: Netgear R8500 & Arlo Connectivity

NEWARLOUSER — Mon, 11 Apr 2016 12:36:44 GMT

So, I purchased the Arlo 5 camera set-up, and an internal camera for the house. What I can't seem to figure out is.... why can't I use the Arlo with my X8 Netgear R8500 router? This was a 400 dollar router (their best) and they have no Arlo support. If I missed something on my set-up, please tell me? I noticed they have this availability on much older/cheaper Netgear routers. Yes, I did a firmware update on all my devices. Thanks!!!

Re: Netgear R8500 & Arlo Connectivity

beanybrooklyn — Mon, 11 Apr 2016 13:43:07 GMT

After much digging and speaking to NetGear folks it turns out you MUST use the arlo branded router. it will not work on any other router as of this writing. I am disapointed for sure because i would have purchased the arlo security system had it worked with my new R8500.

I wish there was a way to give feedback directly to netgear leadership on this.

Re: Netgear R8500 & Arlo Connectivity

jguerdat — Mon, 11 Apr 2016 13:57:55 GMT

More specifically, you must use the Arlo base station or the R7000 router. Those are your only choices unless you use the Q cameras which only require a WiFi connection to any router.

Re: Netgear R8500 & Arlo Connectivity

NEWARLOUSER — Mon, 11 Apr 2016 14:04:00 GMT

Thank you both for your comments. It just seems crazy that with their tier 1 product, it won't support the outdoor cameras. I have one Q camera that connects directly to my existing wifi, and not the Arlo base. Hopefully, this will be addressed in a future firmware update. At a minimum, they should remove the router option in the setup page, or indicate which routers will work within their lineup; right now it's very ambiguous. Thanks.

Re: Netgear R8500 & Arlo Connectivity

NEWARLOUSER — Mon, 11 Apr 2016 14:05:30 GMT