topic Arlo Pro Geofencing stopped working again in Arlo

Arlo Pro Geofencing stopped working again

myarl0 — Thu, 12 Apr 2018 16:39:46 GMT

My Geofencing has stopped working again. This time it stopped working after I upgraded to iOs 11.3. The last time I had an issue, it got fixed, and it was reported here. The app reports me as in-zone even though i'm out of the zone. When I uncheck my name/save and re-check my name/save, it finds me out of zone, but still sets the Cameras to "Home" zone and not "Away" zone. Can the Support team please look into it? Thanks!

Re: Arlo Pro Geofencing stopped working again

TomMac — Thu, 12 Apr 2018 16:43:45 GMT

file a report to Netgear Support ( bottom of page )

New iOS, new issues it seems... but they can't fix what they don't know

Re: Arlo Pro Geofencing stopped working again

myarl0 — Wed, 18 Apr 2018 14:58:19 GMT

Per support, I had to uninstall and reinstall the app. That seemed to have fixed the issue.