topic Re: Can't see front of people in Arlo

Can't see front of people

Rastasmom — Tue, 10 Apr 2018 04:12:04 GMT

I have camera positioned to the side of the front door about 8 feet up. From the gate of the courtyard to the front door is about 10 feet I can’t get the image of the person walking up to the front door, I only get the image of them walking away. What kind of an adjustment can I make to solve this?

Re: Can't see front of people

jguerdat — Tue, 10 Apr 2018 12:28:35 GMT

Post a screenshot so we can make suggestions. Each case is different.

Re: Can't see front of people

Rastasmom — Tue, 10 Apr 2018 23:34:21 GMT

This is me coming thru the front gate. And I walked slowly!

https://arlo.netgear.com/hmsweb/users/library/share/link/338696A87F2F0D81_201804

Photo is where the camera is placed.

Re: Can't see front of people

jguerdat — Tue, 10 Apr 2018 23:52:19 GMT

The biggest issue by far is that the motion is only towards the camera, exactly how a PIR doesn't pick up motion. There are FAQs here for best positioning that you should read but it's basically best ACROSS the FOV, not at teh camera. Same thing with motion detection lights.

Re: Can't see front of people

Rastasmom — Thu, 12 Apr 2018 05:32:02 GMT

Oh, now I see how it works. Thanks, I watched a video and I'll change them over the weekend or after I do my taxes. I didn't know there were videos.