topic Re: Arlo MUST have device authorization incorporated in accounts in Arlo

Arlo MUST have device authorization incorporated in accounts

ChowderHead — Mon, 02 Apr 2018 15:07:56 GMT

Arlo MUST have device authorization incorporated in accounts. Such as "A login was detected from this device, at this time, from this location. Do you recognize this activity?"

I have had my cameras disabled, accounts accessible - it seems, and recordings deleted from my library and there is no way to find out who is accessing my account.

This is BASIC security and needs to be implemented....last year?

Re: Arlo MUST have device authorization incorporated in accounts

Sugah — Mon, 02 Apr 2018 15:08:08 GMT

I too am experiencing a similar problem. Someone is accessing my account and deleting some of my videos from my library. I di not give anyone access to my account. Would changing my email help? What do you suggest I do?

Re: Arlo MUST have device authorization incorporated in accounts

JamesC — Mon, 02 Apr 2018 15:08:23 GMT

If you have any reason to believe someone is accessing your account without your permission, consider changing your user ID and/or password.

For instructions on how to do with, see here:

How can I change my Arlo user ID?

How do I change my Arlo password?

JamesC