topic Re: What is going on with the service? in Arlo

What is going on with the service?

Minburn57 — Thu, 29 Mar 2018 17:44:13 GMT

No consistent live feed any longer. Two days now. Most times I try, indication of live feed is 'there', but it is showing an image from hours back or even a day ago.

Into the 2nd day of this. What is going on?

Re: What is going on with the service?

JamesC — Fri, 30 Mar 2018 17:55:29 GMT

Minburn57,

What client are you using (iOS, Android, Web) that is behaving this way? Are you still experiencing this behavior?

JamesC

Re: What is going on with the service?

Minburn57 — Fri, 30 Mar 2018 18:03:17 GMT

Hi there

as of today's update to iOS app, no issue with this on my iPad. My iPhone that is stil running older app continues to have and is next in line for update.

now, to see if Arlo would replace a red hued camera out of warranty . . . . . . .But thwt is another issue, another thread.

Re: What is going on with the service?

JamesC — Fri, 30 Mar 2018 18:08:28 GMT

Minburn57,

Thanks for the update, be sure to update your iPhone to the latest app version and let us know if you experience any issues.

JamesC