Time zone errors

Scott150 — Wed, 28 Mar 2018 00:17:16 GMT

I have set the correct timezones for the wireless pro camera in app settings for Melbourne Australia UTC+10.

However, the email alerts show my kid going to school at 5:27am (see pic 1) the email is received at 8:41am (which is the actual time my child is going to school). I can click on the email and watch the video clip, even though I have a schedule setup for 12am to 7am, so I dont want notifications at 8:41am.

Also, although I get the email notification (albeit when I dont want it due to the time issue) and I can watch the video clip by clicking on the email, there is no record of this movement within the actual Arlo App - eg nothing recorded in library. (see pic 2)

Pls help.

pic 2

pic 1

Re: Time zone errors

Scott150 — Wed, 28 Mar 2018 00:18:51 GMT

Sorry guys,

pic 2 appears before pic 1

Re: Time zone errors

JamesC — Thu, 29 Mar 2018 16:15:11 GMT

Scott150,

Try switching temporarily to a different time zone, switch back to UTC+10, reboot your base station and see if you still get the same results. Please let me know.

JamesC

topic Re: Time zone errors in Arlo

Time zone errors

Re: Time zone errors

Re: Time zone errors