topic You may be logged into NETGEAR Arlo in a different browser tab in Arlo

You may be logged into NETGEAR Arlo in a different browser tab

johnniev8 — Tue, 27 Mar 2018 13:11:30 GMT

using chrome I get the message "You may be logged into NETGEAR Arlo in a different browser tab. Please close the tab before proceeding. You can also try to restart your browser or delete cookies from your browser before trying to login again."

No other window / tab open

Have cleared browisng history and cookies

Restarted pc

Can log in from other pcs ok, and from phones etc

Can also log in on this pc if I use Internet Explorer

Re: You may be logged into NETGEAR Arlo in a different browser tab

TomMac — Tue, 27 Mar 2018 13:22:54 GMT

this is an issue that recently popped up with Chrome/ Firefox and being worked on.

Since you already cleared the cookies ( the usu fix )... for now there are a couple options;

1) keep using IE

2) download a new version of Chrome over your old version keeping settings

Re: You may be logged into NETGEAR Arlo in a different browser tab

bellbirdweb17 — Mon, 09 Apr 2018 06:28:12 GMT

I am getting the same message on IE as well as chrome.

Have cleared the cookies, cache and browser history but still a problem

Re: You may be logged into NETGEAR Arlo in a different browser tab

JamesC — Wed, 11 Apr 2018 18:11:17 GMT

bellbirdweb17,

When using IE 11, click the gear icon in the top right hand corner of your screen, go to Safety > Delete Browsing History.

This will bring up the following window, be sure to check off the boxes pictured below and then click Delete. Close and reopen your browser window and attempt to log in to Arlo.

Be sure to uncheck the "Preserve Favorites Website Data" box if it is already checked.

For Google Chrome, you can simply delete the Arlo cookie individually by pasting the following link in the URL bar:

chrome://settings/cookies/detail?site=arlo.netgear.com

Click Remove All