topic Re: Arlo down again ffs 😠😠😠😠 in Arlo

Arlo down again ?

joecap1946 — Thu, 15 Mar 2018 12:40:08 GMT

Woke up to this message this am.....

You may be logged into NETGEAR Arlo in a different browser tab. Please close the tab before proceeding. You can also try to restart your browser or delete cookies from your browser before trying to login again.

Same issue we had a few days ago.....anyone else ?

Re: Arlo down again ?

John_Brian_K — Thu, 15 Mar 2018 12:51:42 GMT

Arlo down in Michigan again. Crappy timing I have a drywall guy coming this morning and I want to keep an eye on him as noone is home.

Re: Arlo down again ?

jguerdat — Thu, 15 Mar 2018 13:07:59 GMT

There's a sticky post here with a workaround for Chrome:

chrome://settings/cookies/detail?site=arlo.netgear.com

Worked for me today.

Re: Arlo down again ?

reelfun038 — Thu, 15 Mar 2018 13:09:36 GMT

Mine is down also. Getting tired of this. Might have to find another system.

Re: Arlo down again ?

Djmcp — Thu, 15 Mar 2018 13:18:10 GMT

Same here. Not a Chrome thing. I’m able to login just fine. Showing offline in safari, chrome, and the arlo app. Using arlo api via homeassistant also shows down/unknown.

Re: Arlo down again ?

jguerdat — Thu, 15 Mar 2018 13:21:06 GMT

No problems here although Downdetector shows me in an affected area:

http://downdetector.com/status/arlo/map/

Arlo down again ffs 😠😠😠😠

Tonstar1 — Thu, 15 Mar 2018 14:07:41 GMT

Re: Arlo down again ffs 😠😠😠😠

brh — Thu, 15 Mar 2018 14:11:01 GMT

@Tonstar1

I had to go into Chrome and delete my browsing history again to be able to log in.

Then, My Arlo Pro base was working just fine, but my original base was offline. I removed the power from the original base for 1 minute and powered it back up again.

Works fine now, but for how long.

I am really glad that I am not on vacation right now!!!!!!

Brian

Re: Arlo down again ffs 😠😠😠😠

htnorris — Thu, 15 Mar 2018 14:13:35 GMT

Yup, not much of a security system if it's down.

Re: Arlo down again ffs 😠😠😠😠

warprints — Thu, 15 Mar 2018 14:20:50 GMT

Well, I just jinxed myself. Just posted in another thread that my Arlo was working fine. Now it's down. WHOA!!!! Just got a message that the community board has a problem. WTF is going on??

Re: Arlo down again ffs 😠😠😠😠

warprints — Thu, 15 Mar 2018 14:22:44 GMT

Oh, what joy. Back up and running.

Re: Arlo down again ffs 😠😠😠😠

g3niu5 — Thu, 15 Mar 2018 14:50:53 GMT

Arlo unavailable. Android app. Ridiculous.

Re: Arlo down again ffs 😠😠😠😠

kingboy — Thu, 15 Mar 2018 15:17:45 GMT

I am still unable to log on just like how it was a week ago. Highly frustrating!

Called them earlier this morning and was advised that their server was down.

Is anyone having this problem??

Re: Arlo down again ffs 😠😠😠😠

Mack1359 — Thu, 15 Mar 2018 15:20:13 GMT

I've had THREE WEEKS of the broken recordings on the Arlo Q and then today I can't log in. Same old nonsense of clear your broswer cache etc. - I did - it doesn't work.

Arlo is junk at this point. Anyone wiht a camera that relies on it for security needs to dump it and we need to hit their social media hard so that other customers don't make the mistake we did in buy a crap product from a company that has no clue how to manage their own products.

Re: Arlo down again ffs 😠😠😠😠

warprints — Thu, 15 Mar 2018 15:48:25 GMT

Both of my arlo systems are working if I log in on MS Edge, but I can't log in on Chrome (I have not refreshed the cache). Seems to be a software problem. If the Arlo server were down, then it wouldn't work on Edge.

Re: Arlo down again ffs 😠😠😠😠

JamesC — Thu, 15 Mar 2018 21:32:32 GMT

For those experiencing an issue logging in, if using google Chrome try pasting this in your url bar and then click "Remove All":

chrome://settings/cookies/detail?site=arlo.netgear.com

If using Firefox, follow the instructions listed here: How to clear the Firefox cache

If using the mobile app, check the app store and be sure you have the latest version available downloaded and installed.

You should then be able to log in.

JamesC

Re: Arlo down again ffs 😠😠😠😠

ladtracy — Fri, 16 Mar 2018 13:28:44 GMT

yep, have to hit'm where they live in the pocketbook, as it doesn't seem that they care about support for exisiting customers, even when those customers are paying anual fees

Re: Arlo down again ffs 😠😠😠😠

ladtracy — Fri, 16 Mar 2018 13:32:40 GMT

neither my app on iphone or android work, an no they have not both been updated, so it isn't that. Also have basically reset the entire system and reinstalled the app on android to no avail. Test your releases better. I don't have to jump through hoops with other apps when they update.

Uk arlo down again

kenny_boon — Fri, 16 Mar 2018 16:58:20 GMT

Uk cameras are down again and have been for 36 hours!! What is going on?

Re: Uk arlo down again

kenny_boon — Sat, 17 Mar 2018 06:36:07 GMT

Still not working 😡