topic Re: Arlo batteries last a week in Arlo

Arlo batteries last a week

JonoOliver — Mon, 26 Feb 2018 19:50:42 GMT

In the last few months my batteries in the cameras have started lasting less than 2 weeks, what the heck is happening!?
Latest firmware installed on cams and basestation, 6 months ago the batteries lasted for 6 months so what has changed?

Re: Arlo batteries last a week

jguerdat — Mon, 26 Feb 2018 20:54:35 GMT

Sometimes a factory reset helps. PITA but if it solves the problem...

Remove all devices from Settings, My Devices. Use the Add Device button on the Devices tab to add the base. Sync the cameras. Any better?

Re: Arlo batteries last a week

JonoOliver — Tue, 27 Feb 2018 16:24:47 GMT

Right, reset it all and installed fresh batteries let’s see how long they last!

Re: Arlo batteries last a week

cam33 — Fri, 02 Mar 2018 23:15:04 GMT

I had the same issue. I doubt because they are selling Pro and now Pro2 they have something to let Arlo 1st gen “retired” faster! Same like Apple do for old 6 and 6s. Unless you use rechargeable batteries, otherwise you cannot afford to replace the flat once a week and end up giving up to buy Pro and Pro 2! This is very nasty!!

Re: Arlo batteries last a week

JamesC — Tue, 06 Mar 2018 18:11:50 GMT

JonoOliver, cam33

If you're sure nothing in the environment is causing an issue and camera usage is within the defined average use (optimize or best battery life/5 minutes per day), I encourage you to contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

Re: Arlo batteries last a week

Ronman71 — Wed, 22 Aug 2018 01:18:48 GMT

What's the verdict? I'm having the same problem. Haven't had my Arlo system for a month. Thinking of returning it.

Re: Arlo batteries last a week

Vixenvella — Sat, 05 Jan 2019 04:42:41 GMT

I'm having the same issue with my cameras. I have 6 cameras and it's getting very expensive for the batteries. Curious if anyone has had any success doing a factory reset as the company has suggested. This will be time consuming so just wondering if it's actually worked first.