topic Re: Arlo - can I retrieve lost video (older than 7 days) when I sign up for a subscription? in Arlo

Arlo - can I retrieve lost video (older than 7 days) when I sign up for a subscription?

gareth4 — Wed, 21 Feb 2018 12:16:15 GMT

There are some videos that have just dropped off my account because they've just gone older than 7 days.

If I sign up for a subscription, will I be able to see those videos? Or do they literally get deleted after 7 days, rather than just hidden or soft deleted.

Re: Arlo - can I retrieve lost video (older than 7 days) when I sign up for a subscription?

TomMac — Wed, 21 Feb 2018 13:07:24 GMT

Downloading any wanted videos to local is your friend.

To answer your question, MAYBE.

Some in the past have upgraded to the next paid level ( 30 days storage ) to find their videos intact... If the file is important, you can sign up for a month ( IIRC ) which is cheap and possibly get back those videos.

No guarantee tho

Re: Arlo - can I retrieve lost video (older than 7 days) when I sign up for a subscription?

gareth4 — Wed, 21 Feb 2018 14:57:08 GMT

For anyone interested, I subscribed - and the videos were there.