topic Re: Arlo sinc problems in Arlo

Arlo sinc problems

KSelby — Sun, 18 Feb 2018 17:58:47 GMT

Im adding 2 more arlo cameras to my system. They wont sinc up they just continue to flash blue. any suggestions?

Re: Arlo sinc problems

brh — Sun, 18 Feb 2018 19:26:08 GMT

The flashing blue light on the camera simply means that it is powered up if it is flashing rapidly.. Here is an article on the proper way to add cameras to your system.

https://kb.arlo.com/000039094/My-camera-will-not-sync-with-the-base-station-how-can-I-troubleshoot-it

Couple of notes. On the base station you do not need to hold the sync button for two seconds. Just give it a quick press and the third LED on the base unit should start flashing green. Then follow the instructions.

If that doesn't fix it, contact Customer Support at the green banner near the bottom of this page.

Brian

Re: Arlo sinc problems

steve_t — Sun, 18 Feb 2018 22:30:18 GMT

I had the same problem a while ago and it turned out to be interference from my wifi router. I moved the Arlo base station a couple feet further away and it fixed it. Otherwise have done the same. Support has had over users restart their router and then the base and that has allowed the cameras to sync. Give those a go