topic Re: Arlo – 6 Wire–Free HD Cameras in Arlo

Arlo – 6 Wire–Free HD Cameras

Reecester — Wed, 14 Feb 2018 01:42:02 GMT

I have the Arlo 6 Wire–Free HD Cameras system. All worked great and signed up for the yearly service.

I am away from home for 4 months and 5 of the 6 cameras have stopped working. The five cameras state "This Arlo device is offline." I have rebooted the base station to no avail. I had a friend swing by and grab a couple of the cameras to reboot them, nothing changed.

Sorta frustrating. I cannot get to the system, not sure how to even ask someone to go mess with the system and I have wasted maoney on th service plan.

Re: Arlo – 6 Wire–Free HD Cameras

jguerdat — Wed, 14 Feb 2018 01:46:19 GMT

What about dead batteries?

Re: Arlo – 6 Wire–Free HD Cameras

Reecester — Wed, 14 Feb 2018 23:13:48 GMT

I am doubting that.

Five of 6 of the cameras all stopped at the same time. The remaining camera still shows full charge and all the batteries were installed about the same itme.

Re: Arlo – 6 Wire–Free HD Cameras

JamesC — Fri, 16 Feb 2018 17:50:25 GMT

Reecester,

When you had your friend check the cameras, did they note any LED behavior (cameras front LED, color, etc.)?

JamesC

Re: Arlo – 6 Wire–Free HD Cameras

steve_t — Fri, 16 Feb 2018 21:59:57 GMT

If something has caused interference and the cameras have dropped offline, there's a good chance they have depleted their batteries in attempts to reconnect. Then by the time you've noticed and gone to restart your base, the cameras have dead batteries and won't reconnect