topic Re: What does the donate mean? in Arlo

What does the donate mean?

Shauna84 — Tue, 13 Feb 2018 15:22:06 GMT

Where does it go?

Re: What does the donate mean?

Matchpoint — Tue, 13 Feb 2018 16:36:22 GMT

It's to share your video for others to see

Re: What does the donate mean?

brh — Tue, 13 Feb 2018 16:40:28 GMT

@Shauna84

I am not sure, but I think the Donate is for you to send the photo or video to Arlo and thus giving them permission to use it on their website.

Brian

Re: What does the donate mean?

jguerdat — Tue, 13 Feb 2018 18:04:44 GMT

AFAIK, it's to donate a video to engineering to help improve something that the video captures, like ghosting, pixelization, stuttering, etc.

Re: What does the donate mean?

JamesC — Wed, 14 Feb 2018 16:12:30 GMT

Shauna84,

To clarify, when library content is donated, it is sent to the Arlo development team for research/analytics purposes. The video isn't shared with anyone outside the development team or on the Arlo website.

JamesC

Re: What does the donate mean?

Shauna84 — Wed, 14 Feb 2018 16:26:06 GMT

Ty........i accidentally pressed donate instead of delete on a couple videos...

Re: What does the donate mean?

JamesC — Thu, 15 Feb 2018 00:20:38 GMT

Shauna84,

Be sure you have the latest version of the Arlo mobile app installed. A recent app update added a verification prompt to help prevent accidentally donating videos.

JamesC