topic Arlo logs me out because there is another device active in Arlo

Arlo logs me out because there is another device active

yurienlaria — Tue, 30 Jan 2018 16:49:17 GMT

I understand that many people are having the same problem but in my case the old enabled phone and the new one switch by themselves and I lose control over the system. Also, despite we are two people with our mobiles enabled too often Arlo "logs we out" because there is another device active. Some solution?

Re: Arlo logs me out because there is another device active

JamesC — Tue, 30 Jan 2018 16:49:41 GMT

yurienlaria,

For your second device, setup a shared account using the Grant Access feature. This will allow the second device to log in without logging out the primary account. Take a look here for more information: How do I add friends to my Arlo account?

JamesC