https://community.arlo.com/t5/Arlo/Base-station-Firmware-update/m-p/1475042#M46817 I cant update my base station firmware on my galaxy note 8. It just keeps saying upgrade failed to download file. I cant see anything live on my cameras. My phone was used to do the setup. My husbands phone had no problem with the update? Tue, 02 Jan 2018 18:36:15 GMT B0209 2018-01-02T18:36:15Z https://community.arlo.com/t5/Arlo/Base-station-Firmware-update/m-p/1475042#M46817 I cant update my base station firmware on my galaxy note 8. It just keeps saying upgrade failed to download file. I cant see anything live on my cameras. My phone was used to do the setup. My husbands phone had no problem with the update? Tue, 02 Jan 2018 18:36:15 GMT https://community.arlo.com/t5/Arlo/Base-station-Firmware-update/m-p/1475042#M46817 B0209 2018-01-02T18:36:15Z https://community.arlo.com/t5/Arlo/Base-station-Firmware-update/m-p/1475124#M46820 <P>Can you try it on a PC at <A href="https://arlo.netgear.com/" target="_blank">https://arlo.netgear.com/</A></P> Tue, 02 Jan 2018 19:38:59 GMT https://community.arlo.com/t5/Arlo/Base-station-Firmware-update/m-p/1475124#M46820 TomMac 2018-01-02T19:38:59Z https://community.arlo.com/t5/Arlo/Base-station-Firmware-update/m-p/1475430#M46826 <P>What's your internet connection speed and ping?</P> <P>You can go to <A href="http://www.speedtest.net" target="_blank">www.speedtest.net</A> if you want to check there</P> Tue, 02 Jan 2018 21:45:54 GMT https://community.arlo.com/t5/Arlo/Base-station-Firmware-update/m-p/1475430#M46826 steve_t 2018-01-02T21:45:54Z