topic Re: Sync problems in Arlo

Sync problems

Saint070807 — Mon, 01 Jan 2018 20:16:06 GMT

Purchased a new Arlo camera system. Have been unable to sync 3rd camera after initial firmware update

Re: Sync problems

Streak2 — Mon, 01 Jan 2018 21:14:02 GMT

Remove and replace the battery , try again.

Re: Sync problems

Saint070807 — Mon, 01 Jan 2018 21:59:50 GMT

Thanks. I have removed the batteries multiple times. I have even rebooted the main hub. I also removed all cameras and started from scratch.

Re: Sync problems

MrA2u1 — Mon, 01 Jan 2018 23:35:55 GMT

I had a similar issue with one camera. i was finally able to sync while plugged in but that camera kept going off line.. It would wind up being a bad camera that seemed to be loosing contact between the battery and camera. Netgear did replace this camera 3 weeks ago and I have had no issues since the swap.

Re: Sync problems

steve_t — Mon, 01 Jan 2018 23:48:25 GMT

I had one camera that wouldn't sync even after multiple battery pull resets and even putting the camera on the shelf next to the base station. Eventually, I moved the base station a few feet further away from my wifi router and the camera sync'd right away. I suspect some sort of interference from the wifi router