https://community.arlo.com/t5/Arlo/Pink-picture-return/m-p/1468112#M46546 Hi, i bought wireless cams from Amazon. I had issues straight away. On sending a picture to an online chat representative and a lengthy conversation. He said, he would send me a new one and wave delivery fee's, all i have to do is give him my credit card details. Is this normal? As i dont want fraudulent activity with me credit card. He advised that using the credit card is the only way i can get a new cam without me paying for delivery. Please advise Tue, 26 Dec 2017 20:59:16 GMT Baz79 2017-12-26T20:59:16Z https://community.arlo.com/t5/Arlo/Pink-picture-return/m-p/1468112#M46546 Hi, i bought wireless cams from Amazon. I had issues straight away. On sending a picture to an online chat representative and a lengthy conversation. He said, he would send me a new one and wave delivery fee's, all i have to do is give him my credit card details. Is this normal? As i dont want fraudulent activity with me credit card. He advised that using the credit card is the only way i can get a new cam without me paying for delivery. Please advise Tue, 26 Dec 2017 20:59:16 GMT https://community.arlo.com/t5/Arlo/Pink-picture-return/m-p/1468112#M46546 Baz79 2017-12-26T20:59:16Z https://community.arlo.com/t5/Arlo/Pink-picture-return/m-p/1468132#M46548 <P>Can you take it back to amazon ?</P> <P>&nbsp;</P> <P>Don't know who you contacted, but many other have stated the shipping back was on your dime.</P> <P>But many companies ask for CC to make sure you ship the old one back, you don't and then they charge.</P> Tue, 26 Dec 2017 21:13:04 GMT https://community.arlo.com/t5/Arlo/Pink-picture-return/m-p/1468132#M46548 TomMac 2017-12-26T21:13:04Z