https://community.arlo.com/t5/Arlo/Need-to-access-old-video-or-still-of-house-before-Irma-flattened/m-p/1444717#M45540 <P>You may be SOL if you didn't manually download videos. You can try opening a case with support to see if there is any way to get videos that old from Netgear but I don't like the odds.</P> Sat, 02 Dec 2017 13:25:37 GMT jguerdat 2017-12-02T13:25:37Z https://community.arlo.com/t5/Arlo/Need-to-access-old-video-or-still-of-house-before-Irma-flattened/m-p/1444684#M45538 <P>Hurricane Irma flattened my home in Key West, FL.&nbsp; My insurance company would like a pre-Irma pic of the home.&nbsp; I have not been able to access the videos feed of any of the camera's prior to Irma.&nbsp; What do I need to do?</P> Sat, 02 Dec 2017 11:40:16 GMT https://community.arlo.com/t5/Arlo/Need-to-access-old-video-or-still-of-house-before-Irma-flattened/m-p/1444684#M45538 RYF 2017-12-02T11:40:16Z https://community.arlo.com/t5/Arlo/Need-to-access-old-video-or-still-of-house-before-Irma-flattened/m-p/1444717#M45540 <P>You may be SOL if you didn't manually download videos. You can try opening a case with support to see if there is any way to get videos that old from Netgear but I don't like the odds.</P> Sat, 02 Dec 2017 13:25:37 GMT https://community.arlo.com/t5/Arlo/Need-to-access-old-video-or-still-of-house-before-Irma-flattened/m-p/1444717#M45540 jguerdat 2017-12-02T13:25:37Z