topic Re: lots of Recording now that leaves are gone in Arlo

lots of Recording now that leaves are gone

marc98745 — Tue, 28 Nov 2017 17:34:17 GMT

Since all the leaves are now off the trees, both the cams are recording ALL the time. I had to shut off the on in the driveway. The one on the front porch is also recording everything ALL the time now as well. I tried to turn it down but it keeps turning it self back up. Do I need to shut it off since the the leaves are all gone now? I get about 150 recordings a day, just from 1. It can't be controlled, no matter what I try.

Re: lots of Recording now that leaves are gone

jguerdat — Tue, 28 Nov 2017 17:34:32 GMT

Can't be sure but it sounds like it's the angle of the sun (sun is lower in the sky than during summer) and/or reflected IR from the sun. A screenshot would help determine if it's a positioning issue.

Re: lots of Recording now that leaves are gone

marc98745 — Tue, 28 Nov 2017 22:44:55 GMT

Nope not the sun because it also goes off during the late day when the sun is not bright at all. Even goes off many times when it is raining, so no the sun is NOT the cause. Thanks though.

Re: lots of Recording now that leaves are gone

jguerdat — Tue, 28 Nov 2017 23:38:09 GMT

It's possible that the camera is faulty. Open a case with support here.