topic Re: Wall mount tends to shift in Arlo

Wall mount tends to shift

racaballes — Wed, 15 Nov 2017 19:20:38 GMT

Hello.

Your wall mount works well, however, it tends to shift. Possibly a hole in the front-center of the silver half-sphere, through which a screwdriver can be used to further tighted the screw and stabilize the mount in that spot. This should not affect the camera magnet placement and make the camera more stable.

Thank you for this great product. I have installed them in two homes and plan on placing them in my office to supplement an older system.

Re: Wall mount tends to shift

JamesC — Wed, 15 Nov 2017 19:20:51 GMT

racaballes,

When installed correctly, the mount should not shift. Take a look here for installation steps: How do I mount my Arlo Wire-Free or Arlo Pro Wire-Free camera using the indoor wall mount?

JamesC

Re: Wall mount tends to shift

jguerdat — Wed, 15 Nov 2017 21:34:11 GMT

I try to make the screw as tight as possible while still being able to get the mount on and slid into place. Sometimes it takes a few tries to get it tight enough without being unable to get the mount over the screw head. Make sure you're pulling straight down on the mount when sliding into place.

Re: Wall mount tends to shift

Derma007 — Sun, 26 Nov 2017 19:05:11 GMT

I'm having the same problem trying to secure the mount. I think the wall mount is poorly designed. It seems the mount would be better secured with two screws.

Re: Wall mount tends to shift

jguerdat — Sun, 26 Nov 2017 19:54:59 GMT

You could use 2 screws close together - the top one to secure the mount and the bottom one to keep it from rotating.