topic Re: VMS3330 CANNOT CONNECT TO NETWORK in Arlo

VMS3330 CANNOT CONNECT TO NETWORK

aurtecho — Sat, 25 Nov 2017 04:38:45 GMT

VMS3330- I cannot get the station to connect to the internet. It shows offline. I have tried EVERYTHING! Just got this thing and it doesn't work. HELP Please

Re: VMS3330 CANNOT CONNECT TO NETWORK

Joshuco — Sat, 25 Nov 2017 04:51:55 GMT

i can't connect neither, please help

Re: VMS3330 CANNOT CONNECT TO NETWORK

hpotter — Sat, 25 Nov 2017 05:00:00 GMT

Appears that the servers couldn't take all that blackfriday load and are down. Sure hope that they at least are prepared for the cybermonday returns. At this rate most of the units will be returned by Monday.

Re: VMS3330 CANNOT CONNECT TO NETWORK

ChristineT — Sun, 26 Nov 2017 23:02:21 GMT

Good afternoon Arlo Community,

As you may have seen, we have posted an update that this issue should now be resolved. We will continue to provide updates to that discussion as they become available. However, if you are still experiencing any issues related to the Base Station offline issue please feel free to reach out to me via private message and I'll be happy to continue troubleshooting this issue until it is resolved.

Again, we sincerely apologize for any inconvenience this issue has caused.

Best Regards,

Christine