topic No Mode or Camera View on app in Arlo

No Mode or Camera View on app

kittyarmy — Mon, 13 Nov 2017 16:50:16 GMT

Recently my internet got disconnected at home and ever since then in my Arlo app the mode has disappeared and view from camera. I re-synced everything, my account and camera info is on the app just fine and the base and camera are synced fine. Just no MODE or camera view on app.

Re: No Mode or Camera View on app

TomMac — Mon, 13 Nov 2017 17:13:37 GMT

two things to try, one at a time;

Reboot the base unit by the power botton ( off- on )

Uninstall the app and reinstall on phone

Re: No Mode or Camera View on app

kittyarmy — Mon, 13 Nov 2017 20:42:16 GMT

Hello and thanks for the response. I️ tried both rebooting the base, removing the app and then re-installing.i had no problem syncing the 2 but my app is still showing no “mode” options or a camera picture.

Re: No Mode or Camera View on app

jguerdat — Tue, 14 Nov 2017 01:37:25 GMT

You may need to reset (NOT restart) the system and start fresh. First, try using abrowser to see what happens.