topic Re: Battery lasting 1 day in Arlo

Battery lasting 1 day

Asnsurfnut — Mon, 13 Nov 2017 03:03:30 GMT

I have 3 cameras and just replaced all the batteries couple weeks ago. 2 of the three cameras will be completely dead within 24 hours.. I moved the cameras around, removed them and reinstalled, and a few other things the live chat person told me to do. I have gone through 3 sets of batteries trying to fix the problem, please help. Also been working fine for over a year never had a problem after replacing batteries.. and the cameras aren’t even armed when this happens.

Re: Battery lasting 1 day

jguerdat — Mon, 13 Nov 2017 13:50:00 GMT

Verify that the batteries are dead using a voltmeter. Fresh should read ~3.2v, dead ~2.75v.

What are the LEDs on the base showing over time? If the Camera LED show amber, there's a weak signal. Since you have various cameras doing this, the base could have a bad WiFi section or there's something near the base that's interfering with the signal.

Re: Battery lasting 1 day

Asnsurfnut — Mon, 13 Nov 2017 20:26:58 GMT

Thank you for the reply. I have put the battery in the working camera and they are indeed dead, so they are being drained. The base is flashing green. I have made sure I have the current firware or update per the chat persons instructions. What else could it possibly be? Its getting expensive testing because of all the expensive batteries i have to buy lol.

Re: Battery lasting 1 day

Asnsurfnut — Mon, 13 Nov 2017 20:27:33 GMT

jguerdat wrote:
Verify that the batteries are dead using a voltmeter. Fresh should read ~3.2v, dead ~2.75v.

What are the LEDs on the base showing over time? If the Camera LED show amber, there's a weak signal. Since you have various cameras doing this, the base could have a bad WiFi section or there's something near the base that's interfering with the signal.
Thank you for the reply. I have put the battery in the working camera and they are indeed dead, so they are being drained. The base is flashing green. I have made sure I have the current firware or update per the chat persons instructions. What else could it possibly be? Its getting expensive testing because of all the expensive batteries i have to buy lol.

Re: Battery lasting 1 day

jguerdat — Tue, 14 Nov 2017 01:36:01 GMT

You must open a case for any hardware failure. These forums can only suggest possible solutions but can't get you a replacement.