topic Re: Geofencing can't complete setup in Arlo

Geofencing can't complete setup

Ironhands — Fri, 10 Nov 2017 17:39:04 GMT

Hi.

Have just set up my arlo device with 5 cameras. Everything good apart from geofencing. I go into the set up procedure and enter all the details needed. Complete the set and and get the 'You are set up OK' message. Yet when I then try and enable geofencing I'm just taken straight back to the set up screen again as if I have never run through the setup procedure?

I have tried deleting the app and reinstalling, turning the iphone on/off and nothing seems to work.

Any sugestions/ideas/

Many thanks.

Re: Geofencing can't complete setup

JamesC — Fri, 10 Nov 2017 17:39:16 GMT

Ironhands,

Some users have experienced issues with Geofencing setup on iOS devices when their iOS device has special characters in it's name (JamesC's Iphone).

Try renaming your iOS device to something without special characters (JamesCsIphone) and see if you still experience an issue.

JamesC

Re: Geofencing can't complete setup

Ironhands — Fri, 10 Nov 2017 18:27:43 GMT

You Sir are a genius!!!

Thanks for that. It worked perfectly.