topic Re: Arlo camera does not power on in Arlo

Arlo camera does not power on

frankf55 — Mon, 31 Jul 2017 17:31:26 GMT

I was changing the batteries on my camera, the blue lights were blinking and I noticed the door wasnt fully closed. I opened the door while the lights were in process of blinking and closed it properly.

Now the camera will not show any signs of power.

I removed and replaced the batteries again, tried new batteries and tried to resync. Still nothing.

What else can I do? Thanks.

Re: Arlo camera does not power on

TomMac — Mon, 31 Jul 2017 18:36:21 GMT

Remove camera in settings ( Remove Device )

pull and replace batteries... attemp to bring back as new with sync.

If NG ( hopefully it wasn't updating the sw ) contact Netgear Support

Re: Arlo camera does not power on

frankf55 — Mon, 31 Jul 2017 18:39:44 GMT

Thanks for the help. Much appreciated.

Re: Arlo camera does not power on

MMAN — Wed, 08 Nov 2017 15:51:36 GMT

Did you have any luck I have the same problem

Re: Arlo camera does not power on

frankf55 — Wed, 08 Nov 2017 16:57:51 GMT

No luck. They ended up replacing the camera, " as a courtesy " because it was past one year warranty. 2 months later another camera continually went offline. After many emails back and forth problem is hardware failure.

For a camera to fail when it is soley used indoors after only 2 years of use is unacceptable. Arlo refused to make good.

Will never buy another product. Horrible service. Inferior products.