topic Re: Arlo keeps going offline in Arlo

Arlo keeps going offline

thalantis — Mon, 06 Nov 2017 10:56:15 GMT

2 of my 3 camera's keep going offline which only can be resolved with me restarting the base station, batteries are full and normal batteries.

Re: Arlo keeps going offline

TomMac — Mon, 06 Nov 2017 12:45:12 GMT

What distances are the cameras?

Have you tried to swap location with one of the troubled cameras with the one working well?

See if issue follows camera or if it is location/interference/etc

If the problem follows camera , contact Netgear Support

Re: Arlo keeps going offline

thalantis — Mon, 06 Nov 2017 13:12:27 GMT

one camera is 10 meters away with all wifi bars full and one is 3 meters aways with 2 bars full.

the camera's have been working for 6 months without problem, could it be a base station problem?

Re: Arlo keeps going offline

TomMac — Mon, 06 Nov 2017 13:28:50 GMT

It is possible....

Thats why you swap the two cams... as metal duc work/mirrors/walls/etc can effect the range of wifi ( common not to have equal range in all directions ).

At least it adds the fact that you eleiminate a possible bad camera or location.