topic Re: Arlo model VMS3130, live feed has not worked for 2 days. in Arlo

Arlo model VMS3130, live feed has not worked for 2 days.

gillespie — Mon, 31 Jul 2017 06:32:13 GMT

I have a new Dell with windows 10 with google chrome. It's been working just fine untl 2 days ago. The live feed will not come on. It keeps getting blocked. My settings are set to Allow flash. Why would this stop working all of a sudden?

Re: Arlo model VMS3130, live feed has not worked for 2 days.

manfredz — Mon, 31 Jul 2017 07:24:23 GMT

does it work with another browser?

Re: Arlo model VMS3130, live feed has not worked for 2 days.

steve_t — Mon, 31 Jul 2017 08:18:05 GMT

I had to go into the Chrome Flash settings and specifically allow arlo.netgear.com

Re: Arlo model VMS3130, live feed has not worked for 2 days.

jguerdat — Mon, 31 Jul 2017 12:29:37 GMT

Full directions:

https://community.netgear.com/t5/Arlo-Pro/Arlo-Pro-cameras-will-not-stream-live-image/m-p/1333915#M18458

Re: Arlo model VMS3130, live feed has not worked for 2 days.

rodewalr — Mon, 31 Jul 2017 13:50:55 GMT

I experienced the same problem with my Chromebook. It is clearly a browser problem. Since the Chromebook uses a different version of the Chrome browser than the one used in Windows, the fix is slightly different. For the Chromebook, type in chrome://flags. Search for "flash" within the daunting list of options. Switch the "allow flash" settings from default to enable. Worked for me.

Re: Arlo model VMS3130, live feed has not worked for 2 days.

rodewalr — Mon, 31 Jul 2017 14:06:02 GMT

P.S.: Chromebook fix. Seems you also have to do a full Chrome OS reset after enabling flash. This is easy to do using the chrome://flags settings.

Re: Arlo model VMS3130, live feed has not worked for 2 days.

marcNZ — Mon, 30 Oct 2017 02:36:18 GMT

Hi,

I had trouble getting live images on my ACER laptop running latest windows and Firefox and similar on iMac running latest OS and Firefox, both with latest Flashplayer. So I tried Safari on the iMac...and it worked first time with no hesitation or issues...

Also runs great on my iPhone...so not sure what the problem is for the other setup.

Hope this helps someone.

Re: Arlo model VMS3130, live feed has not worked for 2 days.

jguerdat — Mon, 30 Oct 2017 12:02:05 GMT

Did you enable Flash in the other browsers? As noted in many other threads, recent browser updates disable Flash by default - you have to enable it.

Re: Arlo model VMS3130, live feed has not worked for 2 days.

royaschroeder — Mon, 30 Oct 2017 19:15:05 GMT

I have the ARLO app installed on my MacBook. The live feed feature previously worked but now it says I need to update the Flash driver. I have updated Flash several times to no avail. I get the same result when using FireFox ot Safari. Is the Arlo app just broken?

Re: Arlo model VMS3130, live feed has not worked for 2 days.

jguerdat — Tue, 31 Oct 2017 00:57:34 GMT

The app doesn't use Flash. It's only required for browsers.

The latest browser updates turn Flash off, as reported in several threads here. You need to use the browser menu to enable Flash.