topic Re: One of 4 cameras draining new batteries within 48 hours in Arlo

One of 4 cameras draining new batteries within 48 hours

LA6 — Mon, 02 Oct 2017 20:40:12 GMT

One of my four cameras (one with best signal) all of a sudden is draining new batteries within 48 hours and going off line. I have now gone through three sets of batteries and don't know what to do. Please advise. All other cameras working normally

Re: One of 4 cameras draining new batteries within 48 hours

manfredz — Mon, 02 Oct 2017 20:40:25 GMT

Normally this is caused by the cam continually losing contact to the base station. Try placing the cam about 10-15 fl fro base station and see if the drain continues.

Re: One of 4 cameras draining new batteries within 48 hours

TomMac — Mon, 02 Oct 2017 20:40:40 GMT

and also swap it with another to verify the issue follows the camera

Warranty is a yr on products

Re: One of 4 cameras draining new batteries within 48 hours

LA6 — Mon, 02 Oct 2017 20:41:09 GMT

I have already put another camera in the same location and it is having no issues.. I am over the year on warranty. Any known fixes or am I out a camera?

Re: One of 4 cameras draining new batteries within 48 hours

manfredz — Mon, 02 Oct 2017 20:41:27 GMT

not much of a solution but use rechargeable batteries and use this cam in a location where its easy to get at to recharge/ Hopefully someone has a better tip.

Re: One of 4 cameras draining new batteries within 48 hours

actionjk — Mon, 02 Oct 2017 20:41:41 GMT

I am having the same issue , i have 4 cams , one is actiong up, I replaced batteries twice and they drain in a couple days. Just in one camera with in 15 feet of base station, out of warranty. I do have a second system and my other home 5 cams , has been working fun both are almost 2 yrs old

manfredz wrote:

not much of a solution but use rechargeable batteries and use this cam in a location where its easy to get at to recharge/ Hopefully someone has a better tip.

Bummed

Re: One of 4 cameras draining new batteries within 48 hours

lbbike24 — Wed, 25 Oct 2017 04:03:27 GMT

I have the same issue, 2 of my 5 camera’s drain within a few hours and another has a pink hue. No support from Arlo. They know they have problems with these cameras and will not replace them. I will never buy arlo again and I wish I had waited longer to recommend these to several friends. I live in So California with a mild climate so it’s not like these cameras are out in the weather.

Re: One of 4 cameras draining new batteries within 48 hours

JamesC — Fri, 27 Oct 2017 15:46:34 GMT

lbbike24,

How far away from the base station are the cameras that are experiencing battery drain?

How much activity are these cameras recording per day?

JamesC

Re: One of 4 cameras draining new batteries within 48 hours

danielkeb — Fri, 27 Oct 2017 18:15:22 GMT

I have the same problem with new batteries draining under 48 hours. I bought 3 new replacements. One of the three had a red hue right out of the box. Help for either issue appreciated.

Re: One of 4 cameras draining new batteries within 48 hours

JamesC — Fri, 27 Oct 2017 23:31:58 GMT

danielkeb,

Reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

Re: One of 4 cameras draining new batteries within 48 hours

danielkeb — Sat, 28 Oct 2017 17:15:21 GMT

Batteries are completely dead. I get a brief blue flicker then nothing, even if I hold down sync button on top of camera.