topic Re: Arlo Geofencing does not work in Arlo

Arlo Geofencing does not work

heisian — Wed, 18 Oct 2017 15:56:32 GMT

I have geo-fencing enabled such that when I am within the radius, the system should be disarmed. When I get home, the app notifies me that I have entered the geo-fencing area, yet the cameras will still notify me that they detect motion. Broken.

Re: Arlo Geofencing does not work

Matchpoint — Wed, 18 Oct 2017 16:37:26 GMT

Did you specify what Arlo should do when you're in Home Mode and Away mode?

Re: Arlo Geofencing does not work

heisian — Wed, 18 Oct 2017 19:36:29 GMT

Yes - disarmed when home, armed when away.

Re: Arlo Geofencing does not work

Matchpoint — Thu, 19 Oct 2017 16:16:12 GMT

Check this link

https://community.netgear.com/t5/Arlo-Pro/Arlo-Pro-GeoFencing-Does-Not-Stay-On/m-p/1394177

Re: Arlo Geofencing does not work

jdenunzio1180 — Thu, 22 Mar 2018 19:31:06 GMT

The last fewdays the arlo app will not switch from disarm to arm when I leave my house?? Any suggestions?

Re: Arlo Geofencing does not work

JamesC — Thu, 22 Mar 2018 20:01:41 GMT

Engineering is currently aware of and investigating an issue with Geofencing that is affecting some users. I will provide an update as soon as I have more information.

JamesC

Re: Arlo Geofencing does not work

SteveGG49 — Thu, 22 Mar 2018 20:25:23 GMT

I'm having the same problems with geofencing.

Re: Arlo Geofencing does not work

Jamokebob — Fri, 23 Mar 2018 00:25:23 GMT

Same problem here. I leave the house and Arlo does not recognize me out of the area. Worked fine up until a few weeks ago

Re: Arlo Geofencing does not work

jdenunzio1180 — Fri, 23 Mar 2018 01:49:48 GMT

Thanks!

Re: Arlo Geofencing does not work

Rch0818d1 — Fri, 23 Mar 2018 04:08:10 GMT

Geofencing worked great up until about two weeks ago. I can see on the map within geofencing that I’m 100 miles from my house, yet my phone status is “in zone”. Please fix ASAP. Purchasing this product was contingent on it working as advertised.

Re: Arlo Geofencing does not work

emwallace100 — Fri, 23 Mar 2018 15:46:55 GMT

Not sure where everyone else is, but I'm in the UK and I'm having this issue too. Will it get fixed through a software update?

Re: Arlo Geofencing does not work

jdenunzio1180 — Fri, 23 Mar 2018 16:09:57 GMT

I'm in the U.S.A and haveing that same problem... I'm thinking a software Update

Re: Arlo Geofencing does not work

NelsonTeleco — Fri, 23 Mar 2018 17:26:46 GMT

Same problem here. Recent iPhone updates to blame?

Any fix yet?

Re: Arlo Geofencing does not work

jdenunzio1180 — Fri, 23 Mar 2018 17:48:48 GMT

Not sure if the iPhone update has something to do with it or not... but I did notice the apps stability after the recent update of iOS

Re: Arlo Geofencing does not work

Jamokebob — Sat, 24 Mar 2018 00:54:28 GMT

I have the latest iOS firmware on both my devices and still no joy. One phone never shows leaving the home area. This just started within the last month.

Re: Arlo Geofencing does not work

bfolch02 — Sun, 25 Mar 2018 13:05:56 GMT

Do you by chance have an iPhone? I do and, while Geofencing has typically worked correctly maybe 60% of the time for me, it stopped working completely last week after installing the latest app update. I’m wondering if the new complete failure issue may be related to the iPhone app update. As I mentioned, I have had issues with this feature and have a service ticket open for over a year now., so I’m not holding out much hope Netgear will ever get this functionality working correctly.

Re: Arlo Geofencing does not work

BMitchell001 — Sun, 25 Mar 2018 13:41:23 GMT

My Arlo's geofencing also quit working. Going to the setup page shows me sitting at work and the small geofence surrounding my home - several miles distant. I believe the situation started during the last IOS update. One way of fixing the problem is going into my iPhones privacy settings under setup and momentarily shutting off the location services and then turning them back on. Usually after a few seconds, I get a note from Arlo that my Geofencing is now Armed (if I'm out of the zone) or Disarmed (if I'm in the zone). So far this about the only way I have been able to reset geofencing - a royal pain in the a$$! Please fix this quickly.

Re: Arlo Geofencing does not work

jdenunzio1180 — Sun, 25 Mar 2018 14:53:37 GMT

I have the iPhone X... and after that last update it stopped working.. sometimes it takes along time for it to arm after I leve my home

Re: Arlo Geofencing does not work

mol86 — Sun, 25 Mar 2018 15:56:30 GMT

Here also the same problems after the last app update of arlo my geofencing is not working anymore.

Iphone 7 worked fine always but with the last update doesnt work anymore 😞 is there a fix coming up???

Re: Arlo Geofencing does not work

jdenunzio1180 — Sun, 25 Mar 2018 18:01:33 GMT

I hope ther is a fix soon! It’s geting me mad!