topic Connectivity & Base Station in Arlo

Connectivity & Base Station

MunroRick — Fri, 13 Oct 2017 10:53:52 GMT

Hi there,

I've just been installing my Arlo (Model VMS3430) and one of the cameras is struggling to pick up the base station signal but its not possible to re-site the camera. 2 questions:

- does the base station need to remain plugged into the router with the ethernet cable following set up (if not i can re-site the base station)

- would a wifi extender work to improve the signal to the camera?

Thanks,

MunroRick

Re: Connectivity & Base Station

steve_t — Fri, 13 Oct 2017 10:58:18 GMT

You can unplug the base and move it more central to all the cameras. When you reconnect it, the cameras should all connect.

The cameras connect directly to the base so a wifi extender won't help here BUT what you can do is use a wifi extender with an ethernet port to connect the base station to the internet in the most central part of the house relative to all of the cameras. Hope that helps

Re: Connectivity & Base Station

MunroRick — Fri, 13 Oct 2017 11:22:33 GMT

Thanks for the reply....have moved the base station but its no longer got connection to the wifi/router......

Re: Connectivity & Base Station

jguerdat — Fri, 13 Oct 2017 12:37:59 GMT

Did you use a WiFi extender for the base as suggested above? The base must be connected via a cable to get to the Internet.

Re: Connectivity & Base Station

steve_t — Sat, 14 Oct 2017 00:27:16 GMT

As above, the base station must have an ethernet connection to something with internet access