topic Re: Spurious Email Alerts when viewing cameras on same base station in Arlo

Spurious Email Alerts when viewing cameras on same base station

IllinoisPete — Tue, 10 Oct 2017 14:56:13 GMT

I have a totally loaded base station of 15 cameras....I am noticing recently that at times when I view via a camera I recieve an email alert from another camera on the base station when I know there is no activity occurring there. Is this a known issue ?

Re: Spurious Email Alerts when viewing cameras on same base station

jguerdat — Tue, 10 Oct 2017 17:44:24 GMT

No. Open a case with support.

Re: Spurious Email Alerts when viewing cameras on same base station

JamesC — Wed, 11 Oct 2017 15:59:24 GMT

IllinoisPete,

Consider rebooting your base station and test again. Do you still see the same behavior?

JamesC