topic Re: False triggers from a tree casting a shadow in Arlo

False triggers from a tree casting a shadow

mcs00mil — Fri, 06 Oct 2017 16:46:19 GMT

If I understand correctly how the camera works is that part of the motion detection system is done by heat signature. Would be nice if you could select a option where it only looks for heat signitures would be detected and nothing else. I have a huge problem with a tree casting a shadow on my sidewalk causing a motion detection alert. If i could tell it to only look for heat it would cut down on the false alarms.

Re: False triggers from a tree casting a shadow

JamesC — Fri, 06 Oct 2017 16:46:32 GMT

mcs00mil,

You might consider relocating the camera or adjusting sensitivity if you're experiencing false triggers regularly from an object in the cameras field of view.

Take a look here for positioning tips for best performance: How do I position my Arlo Wire-Free or Arlo Pro Wire-Free camera?

JamesC

Re: False triggers from a tree casting a shadow

jguerdat — Fri, 06 Oct 2017 18:47:44 GMT

The shadow isn't causing the detection - it's the sun's IR seeming to move due to the branches and leaves moving. That will cause the IR signature to seem to move. The PIR sensors only detect IR ("heat"), not visible light. The Q cameras use visible light for their pixel-based detection but you can define zones to help eliminate false detections.