topic Re: Signed out due to another device logging in in Arlo

Signed out due to another device logging in

SDfish — Tue, 03 Oct 2017 15:01:07 GMT

I was on the arlo sight where you can view your live feed, I was signd out due to anothe divice loging in,(not by me) I didnt view any feed but the time stamp in the bottom left hand corner for all my cameras said "just now" as in I just now viewd the live feed when I didn't. one of my cameras was actuly off for more then 12 hours. when I turend it on, right after I was loged out and logged back in, The time stamp was the same for that camera that was off also it said (Just now)

Re: Signed out due to another device logging in

JamesC — Tue, 03 Oct 2017 15:49:51 GMT

SDfish,

Do you use the Arlo mobile app? This can sometimes occur if you are attempting to log in when you are already logged in from a different device.

If you have any reason to believe someone may be accessing your account without your permission, we strongly advise you to change your password.

JamesC

Re: Signed out due to another device logging in

SDfish — Wed, 04 Oct 2017 19:57:32 GMT

I do use the app, but this wasnt the case this time. ill keep a close eyey on it and change my password