topic Re: Arlo model vmb3000. Cameras won't work in Arlo

Arlo model vmb3000. Cameras won't work

Bhatch — Mon, 25 Sep 2017 21:58:15 GMT

Hi. All of a sudden my cameras stopped working. Apparently they aren't connecting to the base station.

ive done EVERYTHING suggested on these boards; new batteries, resetting the base station, syncing, reconnecting to the internet but they still won't work.

not sure why this happened out of the blue but they no longer work. Do I need to buy a whole new setup?

Re: Arlo model vmb3000. Cameras won't work

steve_t — Tue, 26 Sep 2017 06:15:37 GMT

What LEDs on the base are on and what color are they? Same for the cameras

Re: Arlo model vmb3000. Cameras won't work

Bhatch — Tue, 26 Sep 2017 21:09:15 GMT

Green, green, orange. My cameras have no lights on.

Re: Arlo model vmb3000. Cameras won't work

steve_t — Tue, 26 Sep 2017 23:18:07 GMT

Open and close the battery compartment for the cameras. Does an LED light on the front flash any color?

Re: Arlo model vmb3000. Cameras won't work

jguerdat — Tue, 26 Sep 2017 23:23:27 GMT

The Camera LED being a solid amber indicates that the base needs to be claimed. I would remove all devices in Settings, My Devices and start fresh. Use the Add Device button to add the base and sync the cameras.

Re: Arlo model vmb3000. Cameras won't work

Bhatch — Wed, 27 Sep 2017 00:35:37 GMT

Yeay!!! Removing everything and the reinstalling worked!!

thank you, thank you, thank you!!!