https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377161#M42403 <P>You may have a bad camera.&nbsp; Sounds like you've tried what I would have suggested so your next step is to open a case with support.</P> Sat, 23 Sep 2017 13:22:21 GMT jguerdat 2017-09-23T13:22:21Z https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377123#M42400 <P>Camera reports offline in app. Will not sync. Have removed, changed batteries (though were not reporting down), but will not add to system. Other two cameras working normally</P> Sat, 23 Sep 2017 11:56:53 GMT https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377123#M42400 JeremyDevon 2017-09-23T11:56:53Z https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377161#M42403 <P>You may have a bad camera.&nbsp; Sounds like you've tried what I would have suggested so your next step is to open a case with support.</P> Sat, 23 Sep 2017 13:22:21 GMT https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377161#M42403 jguerdat 2017-09-23T13:22:21Z https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377208#M42405 <P>all now working again, but this is second time the one cam has struggled... retirement beckons perhaps</P> Sat, 23 Sep 2017 14:42:39 GMT https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377208#M42405 JeremyDevon 2017-09-23T14:42:39Z https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377471#M42421 <P>Swap cameras around to determine whether it's the camera or location that's at fault.</P> Sat, 23 Sep 2017 20:23:39 GMT https://community.arlo.com/t5/Arlo/Arlo-wifi-camera-reported-offline/m-p/1377471#M42421 jguerdat 2017-09-23T20:23:39Z