topic status of My Arlo on Netgear in Arlo

status of My Arlo on Netgear

Carol_Niven — Fri, 22 Sep 2017 10:15:41 GMT

I can not longer get to my arlo account on netgear. Can someone tell me if there is a server issue or not? My Arlo account and password are ok as they allowed me access here. I got a motion notice from the camera around 3 hrs ago but I can't get in to view what is going on nor access my camera. Why is there no server status inidicator on the website to assist with finding out what is going on?

Re: status of My Arlo on Netgear

steve_t — Fri, 22 Sep 2017 10:55:28 GMT

Server seems fine for me. Have you tried your mobile app?

Re: status of My Arlo on Netgear

Carol_Niven — Fri, 22 Sep 2017 13:30:22 GMT

I don't have the app. I have been running it for around 6 months with no problem from PC. It seems to be alright again so I have no idea what was going on. I was hoping it had caught the drunken yob that came here and tried to break into flat next door.