Arlo camera's are disconnecting far more often

Wolverine63 — Thu, 21 Sep 2017 16:57:39 GMT

I have had my Arlo system for 3+ years now. I currently have 15 cameras which include 6 wireless Pro cameras and 9 standard wireless cameras. I am finding that more and more often, the camera's are disconnecting from the base stations, therefore disabling usage while out of town. This is occuring at least twice a week and more. Last night I had my wife reset both bases (turning off then on after 60 seconds) and pushing in all cords making certain there were no loose connections. This worked, however, this morning only 4 remained connected and AGAIN, 9 disconnected. This is getting tiring and need to find a way to correct it. Any suggestions are welcome, thank you

Re: Arlo camera's are disconnecting far more often

JamesC — Fri, 22 Sep 2017 16:43:52 GMT

There was an issue that a small number of users were experiencing yesterday that resulted in a similar behavior. Engineering has since resolved the issue, are you still experiencing this today?

JamesC

topic Arlo camera's are disconnecting far more often in Arlo

Arlo camera's are disconnecting far more often

Re: Arlo camera's are disconnecting far more often