topic Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW. in Arlo

Cam won't re sync with base station

JayPeezy — Wed, 13 Sep 2017 02:22:48 GMT

After power outage base station appears offline when internet is working fine

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

16m — Wed, 13 Sep 2017 02:49:29 GMT

2 GREEN LIGHTS AND CAM LIGTH YELLOW

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

TomMac — Wed, 13 Sep 2017 11:39:55 GMT

cameras lost sync due to power failure, resync the cameras

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

jguerdat — Wed, 13 Sep 2017 12:54:33 GMT

Also power cycle the base. You may need to reset the whole system since the amber Camera LED shows that the base needs claiming.

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

Rlaeson — Thu, 14 Sep 2017 00:53:22 GMT

Same issue with not syncing. Powered down multiple times

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

jguerdat — Thu, 14 Sep 2017 12:35:57 GMT

Try a reset. Remove all devices from Settings, My Devices. Use the Add Device button to add the base and sync the cameras. Verify your firmware is updated by comparing to what's in the Release Notes section here.

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

Rlaeson — Thu, 14 Sep 2017 15:08:20 GMT

I'm wondering if it's not the batteries. The camera flashes amber once, then it will flash a few times, then one. Not a rapid flash. I just changed these batteries too. But used energizer ones.

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

JamesC — Fri, 15 Sep 2017 19:42:48 GMT

Rlaeson,

A slow flashing amber LED indicates low batteries. Try installing a fresh set and see if you still get the same behavior.

JamesC

Re: Cam won't re sync with base station 2 GREEN LIGHT AND CAM LIGHT YELLOW.

Rlaeson — Fri, 15 Sep 2017 20:29:49 GMT

Thanks ... That's exactly what it was. Occurred to me that when Irma was coming through, the wind kept setting off the sensor and sending alerts. That drained the batteries I'm guessing. And those batteries were pretty new. So lesson, when a storm is coming adjust the sensitivity.