topic Re: arlo camera's just stay stuck on "Getting status' in Arlo

arlo camera's just stay stuck on "Getting status'

ChavezSA — Tue, 05 Sep 2017 16:45:33 GMT

Are the Arlo services / servers down?

I've been unable to connect to my basestation / 5 camera's since 8:30 am AEST today (it's now 5:35pm AEST) via the Android app or Web site - I definately have broadband connectivity at home as my other branded IP camera's are giving me a live feed.

The arlo camera's just stay stuck on "Getting status..."

The weird thing is that I can get to the Mode tab and make changes as well as the history. Just can't view the camera feeds.

Re: arlo camera's just stay stuck on "Getting status'

steve_t — Tue, 05 Sep 2017 16:45:06 GMT

Try power cycling your base station

Re: arlo camera's just stay stuck on "Getting status'

manfredz — Tue, 05 Sep 2017 16:45:20 GMT

Whenever I get stuck on getting status, I first try using a different browser, and if that doesn't help, I, as mentioned above, reboot the base station.