topic Re: Server not available, camera offline & device not connected in Arlo

Server not available, camera offline & device not connected

JustLearning — Sun, 03 Sep 2017 14:55:08 GMT

For nearly 20 minutes my cameras were unavailable. The telephone line rang so the cable was still connected. Is this a Netgear, base station or multiple device failure? Are they being jammed? Some recordings appear to have ended up in the library during that period of time. Live streaming was unavailable. Does anyone know what is going on?!

Re: Server not available, camera offline & device not connected

TomMac — Sun, 03 Sep 2017 15:13:26 GMT

Were they working when you got home ??

Hard to tell after the fact.... usu you see the Leds to tell a story.

power outage, short internet outage ... did you have the USB backup running ?

Also the videos in the library did they record at the time of outage ?

Prob least likely is the jamming idea

Re: Server not available, camera offline & device not connected

JustLearning — Sun, 03 Sep 2017 15:24:02 GMT

Cameras recorded into library some of the time but were not available as described.

Cameras appear to be working now.

All cameras on two sites were unavailable part of the time, is this a Netgear/Arlo app problem?

No USB backup on Arlo original base station.

They have been jammed before.

topic Re: Server not available, camera offline &amp; device not connected in Arlo

Server not available, camera offline & device not connected

Re: Server not available, camera offline & device not connected

Re: Server not available, camera offline & device not connected

topic Re: Server not available, camera offline & device not connected in Arlo