https://community.arlo.com/t5/Arlo/quot-Friend-quot-under-Grant-Access-still-can-t-sync-to-any/m-p/1361632#M41399 <P>So, no issues with anything until one of the camera's batteries died. Went to swap out the batteries now all of a sudden I can login and do everything just fine, however, my husband, who has ALWAYS been linked up since we bought them, can't even connect to the base station.&nbsp;</P><P>&nbsp;</P><P>I've done everything, hard factory reset, removed everything, set it up like a brand new setup, unlinked my account, nothing. &nbsp;Been trying for hours.&nbsp;</P> Sat, 02 Sep 2017 21:10:25 GMT 762x39 2017-09-02T21:10:25Z https://community.arlo.com/t5/Arlo/quot-Friend-quot-under-Grant-Access-still-can-t-sync-to-any/m-p/1361632#M41399 <P>So, no issues with anything until one of the camera's batteries died. Went to swap out the batteries now all of a sudden I can login and do everything just fine, however, my husband, who has ALWAYS been linked up since we bought them, can't even connect to the base station.&nbsp;</P><P>&nbsp;</P><P>I've done everything, hard factory reset, removed everything, set it up like a brand new setup, unlinked my account, nothing. &nbsp;Been trying for hours.&nbsp;</P> Sat, 02 Sep 2017 21:10:25 GMT https://community.arlo.com/t5/Arlo/quot-Friend-quot-under-Grant-Access-still-can-t-sync-to-any/m-p/1361632#M41399 762x39 2017-09-02T21:10:25Z https://community.arlo.com/t5/Arlo/quot-Friend-quot-under-Grant-Access-still-can-t-sync-to-any/m-p/1361852#M41413 <P>If you reset completely and started fresh, I'd think you would also need to set up Grant Access again. &nbsp;If you can access the system normally, it would appear to the guest account that's the issue.</P> Sun, 03 Sep 2017 13:14:00 GMT https://community.arlo.com/t5/Arlo/quot-Friend-quot-under-Grant-Access-still-can-t-sync-to-any/m-p/1361852#M41413 jguerdat 2017-09-03T13:14:00Z