topic Re: I just changed my internet service and my router and can't get Arlo back online in Arlo https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360749#M41324 <P>If the power LED is amber, especially after a reset, you have a hardware problem. &nbsp;Swap at the store or open a case with support.</P> Fri, 01 Sep 2017 17:11:03 GMT jguerdat 2017-09-01T17:11:03Z I just changed my internet service and my router and can't get Arlo back online https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360300#M41281 <P>I just changed my internet service and my router and can't get Arlo back online. Do I need to reset and start over ?<BR />Some of the cameras are in hard to access places and the batteries are at 99% so I'd like to asvoid this if possible.</P> Fri, 01 Sep 2017 17:10:23 GMT https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360300#M41281 Chrissmith72 2017-09-01T17:10:23Z Re: I just changed my internet service and my router and can't get Arlo back online https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360307#M41282 <P>havey tried rebootthe base station.&nbsp;&nbsp; After reboot, what are the colors of the of the lights on the base station?</P> <P>&nbsp;</P> Fri, 01 Sep 2017 17:10:37 GMT https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360307#M41282 manfredz 2017-09-01T17:10:37Z Re: I just changed my internet service and my router and can't get Arlo back online https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360418#M41288 <P>2 lights yellow/orange than just one after reset. No change.</P> Fri, 01 Sep 2017 17:10:50 GMT https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360418#M41288 Chrissmith72 2017-09-01T17:10:50Z Re: I just changed my internet service and my router and can't get Arlo back online https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360749#M41324 <P>If the power LED is amber, especially after a reset, you have a hardware problem. &nbsp;Swap at the store or open a case with support.</P> Fri, 01 Sep 2017 17:11:03 GMT https://community.arlo.com/t5/Arlo/I-just-changed-my-internet-service-and-my-router-and-can-t-get/m-p/1360749#M41324 jguerdat 2017-09-01T17:11:03Z